Our online Text & Chat services are private and confidential.
You may use the Text & Chat online services without providing any personal information. If you choose to provide personal information, we will protect this information and your privacy. Any information will only be shared in accordance with Federal or Provincial laws, now or in the future.You can find more information about how we work to protect your privacy as well as the limits to confidentiality in our Terms of Service.
Our online support is provided under supervision of certified counselling staff. You will connect with a Children's Grief Centre staff member or trained adult volunteer.
You have the right to end your conversation at anytime.
For text: You can opt out by texting 'STOP'.
For chat: You can opt out by clicking 'End Chat' or by closing your browser.
As parents and caregivers, it can be heartbreaking to know your child or teen is going through a tough time.
Our Text & Chat online services aim to provide: