What qualifications do your counsellors have?

What qualifications do your counsellors have?

AllĀ  Counsellors have graduate degrees in counselling, social work, or psychology and are certified through the Collage of Alberta Psychologists, the Alberta College of Social Workers, orthe Canadian Counselling and Psychotherapy Association. Our professional counsellors are bound by their professional code of ethics and Hospice Calgary’s policies.

How are services ended?

When you and/or your counsellor determine that Hospice Calgary services are longer required, your file will be closed. The opportunity to re-access services for grief counselling is available.

What if I need to speak to someone outside of business hours?

Living with Advanced Illness Centre operates regularly between 9:00 am and 5:00pm, Monday to Thursday and 8:30pm to 4:30pm on Fridays. In order to access 24 hour counselling support, please contact the Distress Centre at 403-266-4357. If you are a Palliative Home Care client, contact the 24 hours response line at 403-955-6288. For any other medical emergency, call 911.

How can I contribute to improving services at Hospice Calgary?

As part of your counselling experience, you will be asked to complete surveys in order to assess your needs and the ongoing benefits of counselling. While you have the option to decline completing the surveys, your cooperation is appreciated to help improve the quality of support and services offered by the organization. 

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