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Hospice Calgary Ethics

2019-2020

High Quality Services

  • Launch of the Children’s Grief Centre (CGC)
  • Complementary therapy available to Rosedale patients
  • New phone system to allow for better patient/client experience
  • New drop-in group (The Hangout) for bereaved teens
  • Launch of Text & Chat services for the CGC
  • Launch of telephone and video counselling services for CGC and Community Hospice Services
  • Investment in technology to allow for supporting people via online services

Integrated Hospice Programming

  • Dying to Know education series
  • Life’s Last Chapter publication end-of-life resource
  • CGC Counsellor featured presenter for AHPCA Roadshow 2019

Expand and Share Knowledge

  • Chinook’s Edge School Division Internship pilot project with CGC
  • Dying to Know education series
  • Life’s Last Chapter publication end-of-life resource
  • CGC Counsellor featured presenter for the AHPCA Roadshow

Capable, Passionate, and Caring People

  • Employee-led groups developed; Peer-to-Peer Recognition and Social Club
  • Mentorship shifts for Rosedale patient care staff and volunteer orientation
  • Employee wellness survey conducted

Program Sustainability

  • Re-brand and launch of the CGC
  • Launch of monthly donor campaign (Compassion Circle)
  • Launch of telephone and video counselling services
  • Renewed 5 year contract with AHS for Rosedale funding
  • New 3 year funding from AHS Addictions and Mental Health for CGC
  • Renewed 3 year contract with FCSS for CGC funding

Quality & Safety Culture

  • Improvements to our fall management program
  • Rosedale patient care staff shift length change post-change evaluation
  • New tracking mechanism for identifying trends in Safety Learning Reports
  • Staff and volunteer education events (e.g. back safety, wound care, violence prevention, ethics, hand hygiene, stress reduction)
  • Safety surveys administered to patients and clients
  • Patient wound care plans developed and implemented
  • Revised patient lift and transfer protocols

Baskerville Family

Each story of connection to Rosedale Hospice is a testament as to why it is a vital resource for families in our communities.

In August 2014, my husband Boe was diagnosed with cancer.

When it became apparent Boe could no longer be cared for at home, his journey brought him to Rosedale.

Along with Boe and myself, our two girls became fixtures at Rosedale over the next three months. Young and full of energy, they were welcomed by staff, volunteers and neighbouring patients. The girls made lasting connections with everyone at Rosedale and brought innocent laughter to a place that sees so much sorrow. When the woman across the hall passed away, it sparked a conversation about the support Rosedale Hospice provided to all families, not just our own.

All of this helped us to grieve.

I could not have asked for a more loving place for Boe’s journey to come to an end. You may not realize how vital palliative care is until you are in need, and then you are just so grateful Rosedale Hospice is there.

Six years after Boe’s passing, Rosedale is still a part of our lives. The girls are now older and we have continued to visit Rosedale over the years to remind us of our memories and
the compassion Boe experienced in the three months he was in care. Keeping Rosedale a part of the girls’ lives through visits at the nurse’s station and birthday fundraisers has been an important way to stay connected to their own story.

Today I need your help to continue supporting the vital care provided at Rosedale. Join me in the Together for Rosedale Campaign and help me by sharing your story of connection, and encouraging others to do the same.

Thank you for helping to ensure the compassion and support shown to Boe is available for many other families in need.

Sincerely, Angela Baskerville

Resources for Teens

These resources can be used when explaining death or advanced illness to older children or teens or to help them grieve.

Children’s Grief Centre Education for Parents & Caregivers

For some families the right support may be individual or family counselling during a life-threatening illness or after a death; for others it may be attending a structured support group. We have also heard from many parents that they would appreciate brief, concrete, direct and accessible information as they navigate new situations with their grief and their children’s grief. Our new Lunch & Learns Series is designed to meet these needs.

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