Patient and family safety is of paramount importance to us.
Our building and standards of care are maintained through certification with Accreditation Canada and Continuing Care Health Service Standards, in addition to compliance with legislation pertaining to the provision of health care.
Hospice Calgary has policies and procedures in place to ensure continuity of care and personal safety in the event of any situation (e.g. fire, infectious diseases, unexpected disruption of services).
Hospice Calgary has a process in place for managing incidents which may impact patient or visitor safety. This will include disclosure and support to patients and families.
We invite patient and family feedback both during and after the patient stay at Rosedale Hospice.